Building Cross-Cultural Competence: How to Create Wealth from Conflicting Values

✍ Scribed by Mr. Charles M. Hampden-Turner, Mr. Fons Trompenaars

• Publisher: Yale University Press
• Year: 2000
• Tongue: English
• Leaves: 401
• Category: Library

✦ Synopsis

Focuses on the dilemmas of managers striving for cross-cultural competence in the global work environment. Based on 14 years of research comparing American cultural values to those of forty other nations, with humor, cartoons, and a full array of examples. DLC: International business enterprises--Management.

✦ Table of Contents

Contents......Page 8
Acknowledgments......Page 10
Introduction......Page 14
1 Universalism–Particularism: The Dilemma......Page 26
2 Reconciling Universalism and Particularism: Stories and Cases......Page 46
3 Individualism–Communitarianism: The Dilemma......Page 81
4 Reconciling Individualism and Communitarianism: Stories and Cases......Page 111
5 Specificity–Diffuseness: The Dilemma......Page 136
6 Reconciling Specificity with Diffuseness: Stories and Cases......Page 172
7 Achieved–Ascribed Status: The Dilemma......Page 202
8 Reconciling Achieved with Ascribed Status: Stories and Cases......Page 222
9 Inner Direction versus Outer Direction: The Dilemma......Page 247
10 Reconciling Inner and Outer Direction: Stories and Cases......Page 280
11 Sequential and Synchronous Time: The Dilemma......Page 308
12 Reconciling Sequential with Synchronous Time: Stories and Cases......Page 333
Appendix 1 Dilemma Theory and Its Origins......Page 358
Appendix 2 Exercises in Reconciliation......Page 362
Appendix 3 Measuring Transcultural Competence: Old and New Questionnaires......Page 366
Appendix 4 The Space Between Dimensions......Page 372
Bibliography......Page 378
Filmography......Page 390
Index......Page 392