Bringing "Social" into Sales: The Impact of Salespeople's Social Media Use on Service Behaviors and Value Creation

✍ Scribed by Agnihotri, Raj; Kothandaraman, Prabakar; Kashyap, Rajiv; Singh, Ramendra

• Book ID: 126710355
• Publisher: M. E. Sharpe Inc.
• Year: 2012
• Tongue: English
• Weight: 587 KB
• Volume: 32
• Category: Article
• ISSN: 0885-3134
• DOI: 10.2753/PSS0885-3134320304