Book review: Quality management in hospitality edited by Andrew Lockwood, Michael Baker and Andrew Ghillyer. Cassell, London, 1996. No of pages: 224. Price £40.00 (hardback). ISBN 0–304–33486; £15.99 (paperback), ISBN 0–304–33485–5.

✍ Scribed by Michael Nightingale

• Book ID: 101294225
• Publisher: John Wiley and Sons
• Year: 1998
• Weight: 14 KB
• Volume: 4
• Category: Article
• ISSN: 1077-3509
• DOI: 10.1002/(sici)1099-1603(199806)4:2<177::aid-pth104>3.0.co;2-z