Transforming hotels into learning organi
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Serkan Bayraktaroglu; Rana Ozen Kutanis
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Article
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2003
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Elsevier Science
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English
β 107 KB
Organisational learning and the learning organisation are concepts that have attracted a considerable amount of attention over the last two decades. This paper provides an analysis and evaluation of the main perspectives on organisational learning, particularly in relation to hotels as service secto