𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Blueprinting the service company: Managing service processes efficiently

✍ Scribed by Sabine Fließ; Michael Kleinaltenkamp


Book ID
117319802
Publisher
Elsevier Science
Year
2004
Tongue
English
Weight
378 KB
Volume
57
Category
Article
ISSN
0148-2963

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