Best Practices in Software Measurement: How to use metrics to improve project and process performance

✍ Scribed by Christof Ebert, Manfred Bundschuh, Reiner Dumke, Andreas Schmietendorf (auth.)

• Publisher: Springer Berlin Heidelberg
• Year: 2005
• Tongue: English
• Leaves: 299
• Category: Library

✦ Synopsis

The software business is challenging enough without having to contend with recurring errors. One way repeating errors can be avoided is through effective software measurement. In this volume, Ebert and his co-authors offer practical guidance built upon insight and experience. They detail knowledge and experiences about software measurement in an easily understood, hands-on presentation and explain such current standards as: ISO 15939 (the general measurement standard), ISO 19761 (the COSMIC Full Function Points standard), and CMMI (the Capability Maturity Model). Coverage also includes several case studies, from Global 100 companies such as Alcatel, Deutsche Telekom, and Siemens.

This combination of methodologies and applications makes the book ideally suited for professionals in the software industry. Besides the many practical hints and checklists readers will also appreciate the large reference list, which includes links to metrics communities where project experiences are shared. Further information, continuously updated, can also be found on the web site related to this book: http://metrics.cs.uni-magdeburg.de

✦ Table of Contents

Introduction....Pages 1-8
Making Metrics a Success — The Business Perspective....Pages 9-34
Planning the Measurement Process....Pages 35-47
Performing the Measurement Process....Pages 49-62
Introducing a Measurement Program....Pages 63-79
Measurement Infrastructures....Pages 81-94
Size and Effort Estimation....Pages 95-114
Project Control....Pages 115-132
Defect Detection and Quality Improvement....Pages 133-156
Software Process Improvement....Pages 157-180
Software Performance Engineering....Pages 181-201
Service Level Management....Pages 203-216
Case Study: Building an Intranet Measurement Application....Pages 217-224
Case Study: Measurements in IT Projects....Pages 225-242
Case Study: Metrics in Maintenance....Pages 243-257
Metrics Communities and Resources....Pages 259-268

✦ Subjects

Software Engineering; Management of Computing and Information Systems; Technology Management