Best practice implementation of total quality management: Multiple cross-case analysis of manufacturing and service organizations

✍ Scribed by Terziovski, Mile; Sohal, Amrik; Samson, Danny

• Book ID: 121213149
• Publisher: Taylor and Francis Group
• Year: 1996
• Tongue: English
• Weight: 341 KB
• Volume: 7
• Category: Article
• ISSN: 0954-4127
• DOI: 10.1080/09544129610586