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Benefit segmentation of Japanese pleasure travelers to the USA and Canada: selecting target markets based on the profitability and risk of individual market segments

✍ Scribed by Soo Cheong Jang; Alastair M Morrison; Joseph T O’Leary


Publisher
Elsevier Science
Year
2002
Tongue
English
Weight
140 KB
Volume
23
Category
Article
ISSN
0261-5177

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✦ Synopsis


Many previous research studies have offered alternative approaches to segmenting travel markets, but few have provided any decision rules for selecting target markets. This study used factor-cluster analysis to define three benefit-based segments of the Japanese outbound travel market (novelty/nature seekers, escape/relaxation seekers, and family/outdoor activity seekers). The demographic and trip-related characteristics of these markets were compared. Four criteria were then used (profitability, risk, riskadjusted profitability index, and relative segment size) to reach a decision on the choice of the optimum target market.