โ The Disney Institute; Theodore Kinni
๐ Fiction
๐
2011
๐ Disney Book Group
๐ English
โ 334 KB
๐ 1 views
โฆ LIBER โฆ
Be our guest: perfecting the art of customer service
โ Scribed by The Disney Institute
- Publisher
- Disney Book Group
- Year
- 2011
- Tongue
- English
- Weight
- 466 KB
- Category
- Fiction
- ISBN
- 1423140141
No coin nor oath required. For personal study only.
โฆ Synopsis
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
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