Analysis of ordered categorical data to
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Y. Samimi; A. Aghaie; M. J. Tarokh
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Article
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2010
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John Wiley and Sons
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English
โ 457 KB
๐ 1 views
## Abstract In the highly competitive business environment of today, the cost to attract new customers is much higher than the cost required to maintain the existing ones. To keep the balance between the acquisition rate and defection rate through executing offensive and defensive marketing policie