Shortlisted for the 2020 Business Book Awards Nowadays, stakeholder consideration focuses as much on an organization's culture as it does on the bottom line β employees want to work for a company that has clear values and an engaging environment; customers and clients want to know they're supporting
Basic Guide to Cultural Tourism Marketing: Practice Cultural Management (essentials)
β Scribed by Andrea Hausmann, Sarah Schuhbauer
- Publisher
- Springer
- Tongue
- English
- Leaves
- 53
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Synopsis
This essential knowledgeably explains the key decisions to be made in the practice of cultural tourism marketing. After an introduction to the term and the central characteristics, the main activities in the planning process of cultural tourism marketing are presented. Building on this, Andrea Hausmann describes marketing strategies that are particularly relevant in practice, dealing with the different types of cultural tourism demand (segmentation), brand management (branding), the realization of innovations (digitalization) and entering into cooperations or forming networks. Finally, typical focal points in the marketing mix of cultural tourism service providers are highlighted and the importance of personnel for the quality experience of demand is elaborated.
The author:
Prof. Dr. Andrea Hausmann is a professor at the Institute for Cultural Management at the Ludwigsburg University of Education. She advises cultural enterprises and tourism organisations on the topics of cultural tourism, marketing and personnel.
β¦ Table of Contents
Contents
1: Introduction toΒ Cultural Tourism Marketing
1.1 Concepts and characteristics
1.2 The marketing management process
2: Strategic decisions in Cultural Tourism Marketing
2.1 Setting marketing objectives
2.2 Choosing marketing strategies
2.2.1 Market Segmentation andΒ Cultural Tourists Typology
2.2.2 Brands and branding
2.2.3 Innovation
2.2.4 Cooperation andΒ networks
3: Operational Decisions inΒ Cultural Tourism Marketing
3.1 The Marketing Mix
3.2 Services
3.3 Prices
3.4 Distribution
3.5 Communication
4: Implementation decisions: Organisation and People)
Literature
π SIMILAR VOLUMES
While experiential staging is well documented in tourism studies, not enough has been written about the diverse types of experiences and expectations that visitors bring to the tourist space and how communities respond to, or indeed challenge, these expectations. This book brings together new ideas
In Central and Eastern Europe, the 'Old Europe' of cobblestones co-exists with mobile phones, horse carts fight for road space with cars, and farmers' markets compete with mega-stores.Western business professionals hoping to expand or start up new ventures in this complex environment must possess kn
Examine cultural tourism issues from both sides of the industry!</br></br>Unique in concept and content, Cultural Tourism: The Partnership Between Tourism and Cultural Heritage Management examines the relationship between the sectors that represent opposite sides of the cultural tourism coin. While