✦ LIBER ✦

Automated generation of model cases for help-desk applications

✍ Scribed by Weiss, S. M.; Apte, C. V.

Book ID: 119886172
Publisher: IBM
Year: 2002
Tongue: English
Weight: 81 KB
Volume: 41
Category: Article
ISSN: 0018-8670
DOI: 10.1147/sj.413.0421

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