Information technology artefacts as stru
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Giovanni Masino; Marco Zamarian
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Article
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2003
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Elsevier Science
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English
β 148 KB
In this paper we outline a theoretical framework to interpret the complex relationships between organizational processes and artefacts. Artefacts are conceived as negotiated, embedded, and sedimented sets of rules. The effects of the introduction of a certain artefact are therefore nondeterministic,