✦ LIBER ✦

Applying customer service strategies to career services

✍ Scribed by Jennifer K. Carter

Publisher: SAGE Publications
Year: 1995
Tongue: English
Weight: 606 KB
Volume: 22
Category: Article
ISSN: 0894-8453
DOI: 10.1007/bf02247461

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Custom LCD services brought to UK

✍ Norbain Technology 📂 Article 📅 1989 🏛 Elsevier Science 🌐 English ⚖ 113 KB

Investment project delivers service to c

Investment project delivers service to customers

📂 Article 📅 2007 🏛 Elsevier Science 🌐 English ⚖ 79 KB

Russian supplier offers NBR to UK and Ireland Investment project delivers service to customers ## Trelleborg acquires Epros of Germany and UK John Crane has completed a significant

Training librarians to deliver career se

Training librarians to deliver career services

✍ James P. Sampson 📂 Article 📅 1991 🏛 SAGE Publications 🌐 English ⚖ 610 KB

The amazement revolution: seven customer service strategies to create an amazing customer (and employee) experience

✍ Hyken, Shep 📂 Fiction 📅 2011 🏛 Greenleaf Book Group Press 🌐 English ⚖ 116 KB 👁 2 views

What is amazement? -- The master class -- Role models for amazement -- Create your own amazement revolution.;A guide to the principle of customer amazement. Hyken uses fifty companies as role-model examples to teach seven powerful strategies that will kick-start the revolution in your organization.

Customer response to intangible and tang

Customer response to intangible and tangible service factors

✍ Kirk L. Wakefield; Jeffrey G. Blodgett 📂 Article 📅 1999 🏛 John Wiley and Sons 🌐 English ⚖ 233 KB

This research investigates the question: Does the physical environment of service delivery settings influence customers' evaluations of the service experience and subsequent behavioral intentions? Theoretical and empirical data from environmental psychology suggests that customer reactions to the ta

Scheduling customer arrivals to a stocha

Scheduling customer arrivals to a stochastic service system

✍ Peter M. Vanden Bosch; Dennis C. Dietz; John R. Simeoni 📂 Article 📅 1999 🏛 John Wiley and Sons 🌐 English ⚖ 91 KB 👁 1 views

An efficient algorithm for determining the optimal arrival schedule for customers in a stochastic service system is developed. All customers arrive exactly when scheduled, and service times are modeled as iid Erlang random variables. Costs are incurred at a fixed rate per unit of time each customer