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Application of system design principles to high channel density air-ground telephone service

✍ Scribed by Rypinski, C.A.

No coin nor oath required. For personal study only.

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DESIGNING HIGH-CONTACT SERVICE SYSTEMS:

✍ Richard B. Chase; Gregory B. Northcraft; Gerrit Wolf 📂 Article 📅 1984 🏛 Decision Sciences Institute, Georgia State Univers 🌐 English ⚖ 885 KB