Application of Gray Relational Analysis Method in Comprehensive Evaluation on the Customer Satisfaction of Automobile 4S Enterprises

✍ Scribed by Yao Cenglin

• Book ID: 116833693
• Publisher: Elsevier
• Year: 2012
• Tongue: English
• Weight: 326 KB
• Volume: 33
• Category: Article
• ISSN: 1875-3892
• DOI: 10.1016/j.phpro.2012.05.194