✦ LIBER ✦

Anticipating a service experience

✍ Scribed by Mary P. Harrison; Sharon E. Beatty

Book ID: 116618690
Publisher: Elsevier Science
Year: 2011
Tongue: English
Weight: 242 KB
Volume: 64
Category: Article
ISSN: 0148-2963
DOI: 10.1016/j.jbusres.2010.06.009

No coin nor oath required. For personal study only.

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