✦ LIBER ✦

Antecedents to client satisfaction in business services

✍ Scribed by Nowak, Linda I.; Washburn, Judith H.

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Measuring Quality and Client Satisfactio

✍ Weekes, David J.; Scott, Mark E.; Tidwell, Paula M. 📂 Article 📅 1996 🏛 Informa UK (Taylor & Francis) 🌐 English ⚖ 487 KB

Service quality and satisfaction in busi

✍ Spreng, Richard A.; Hui Shi, Linda; Page, Thomas J. 📂 Article 📅 2009 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 175 KB

The antecedents of client loyalty in bus

✍ Janita, M. Soledad; Miranda, F. Javier 📂 Article 📅 2013 🏛 Elsevier Science 🌐 English ⚖ 427 KB

The Antecedents of Trust in Business-to-

✍ Theron, Edwin; Terblanche, Nic; Boshoff, Christo 📂 Article 📅 2011 🏛 Haworth Press Inc 🌐 English ⚖ 200 KB

E‐service quality as antecedent to e‐sat

✍ Ma̳ Sabiote, Carmen; Ma̳ Frías, Dolores; Castañeda, J. Alberto 📂 Article 📅 2012 🏛 Frank Cass & Co. Ltd 🌐 English ⚖ 158 KB

Antecedents to Client Retention and Expa

✍ Stanny, Elizabeth; Anderson, Sherri; Nowak, Linda 📂 Article 📅 2001 🏛 Haworth Press Inc 🌐 English ⚖ 105 KB