Antecedents of Satisfaction in Guided Tours: An Introduction
β Scribed by Arslanturk, Yalcin; Altunoz, Ozlem
- Book ID
- 119361160
- Publisher
- Elsevier
- Year
- 2012
- Tongue
- English
- Weight
- 492 KB
- Volume
- 62
- Category
- Article
- ISSN
- 1877-0428
No coin nor oath required. For personal study only.
π SIMILAR VOLUMES
In these two audacious novellas, Americans abroad find that losing themselves in another culture can be dangerousInvited to Prague's first annual Kafka conference to read from his play about the great Czech writer, a playwright named Landau finds himself upstaged by Jiri Krakauer, the dashing Holoca
The performance of a company may be legitimately measured by the consumer voice. Satisfaction is one measure of that voice. This paper reviews the theoretical antecedents of satisfaction derived from research into consumer behaviour and then checks the theory against the reality of a business situat