Analyzing harsh words in a sensitive setting: American expatriates in communist China
✍ Scribed by Lorna Doucet; Karen A. Jehn
- Book ID
- 101289157
- Publisher
- John Wiley and Sons
- Year
- 1997
- Tongue
- English
- Weight
- 263 KB
- Volume
- 18
- Category
- Article
- ISSN
- 0894-3796
No coin nor oath required. For personal study only.
✦ Synopsis
This paper demonstrates the use of computer-aided text analysis to investigate a sensitive issue in organizations: hostile con¯ict. The context is American expatriate managers in the People's Republic of China. The text analyzed is from interviews of American expatriate managers describing con¯icts with other Americans in the Sino± American joint venture and with their Chinese counterparts in the joint venture. We use interpretive categorization techniques and multidimensional scaling analysis, frequency counts and context ratings of the con¯ict descriptions to develop and investigate research questions regarding the use of hostile words in a sensitive setting (communist China). We discuss the disparities among the text analysis methods and why some may not be appropriate for examining organizational con¯icts in foreign countries.