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Analysis and realization of IPTV service quality

✍ Scribed by Bilgehan Erman; Elissa P. Matthews

Publisher
Institute of Electrical and Electronics Engineers
Year
2008
Tongue
English
Weight
255 KB
Volume
12
Category
Article
ISSN
1089-7089

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## Abstract In services research, little attention has been devoted to long‐term intrinsic personality traits. Long‐term personality traits predict short‐term affective states and thus understanding them is important from a service standpoint. Further, identifying long‐term personality traits facil