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An operations management perspective on adopting customer-relations management (CRM) software

✍ Scribed by Schniederjans, Marc J.; Cao, Qing; Ching Gu, Vicky

Book ID: 125812098
Publisher: Taylor and Francis Group
Year: 2012
Tongue: English
Weight: 201 KB
Volume: 50
Category: Article
ISSN: 0020-7543
DOI: 10.1080/00207543.2011.613865

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