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An instrument for the measurement of customer perceptions of quality management in the software industry: An empirical study in India

✍ Scribed by George Issac; Chandrasekharan Rajendran; R. N. Anantharaman

Publisher: Springer US
Year: 2006
Tongue: English
Weight: 209 KB
Volume: 14
Category: Article
ISSN: 0963-9314
DOI: 10.1007/s11219-006-0037-2

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