AN INNER QUALITY APPROACH TO REDUCING STRESS AND IMPROVING PHYSICAL AND EMOTIONAL WELLBEING AT WORK
✍ Scribed by BARRIOS-CHOPLIN, BOB ;McCRATY, ROLLIN ;CRYER, BRUCE
- Publisher
- John Wiley and Sons
- Year
- 1997
- Tongue
- English
- Weight
- 147 KB
- Volume
- 13
- Category
- Article
- ISSN
- 0748-8386
No coin nor oath required. For personal study only.
✦ Synopsis
This exploratory ®eld study examined the impact of an Inner Quality Management program (IQM) on a group of Motorola employees. IQM is a training program designed to help people increase productivity through improved health, communication, goal clarity, positive mood and job satisfaction, and through the reduction of tension, burnout, physical symptoms of stress and negative mood. Both psychological and physiological measures were assessed in the 6-month study. The study involved three groups: managers, engineers and factory workers. Results showed that contentment, job satisfaction and communication signi®cantly increased after the training, while tension, anxiety, nervousness and physical symptoms of stress signi®cantly decreased. Blood pressure in hypertensive individuals decreased, and there was a reduction in sympathetic nervous activity. Implications for workplace wellbeing are discussed.