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An incident reporting system: Documented at the point of service

✍ Scribed by Mary Sue Golden


Publisher
Wiley (John Wiley & Sons)
Year
1998
Tongue
English
Weight
643 KB
Volume
18
Category
Article
ISSN
1074-4797

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✦ Synopsis


Abstract

Many healthcare organizations maintain two systems for documenting incidents reports:

β€’ A paper incident report system completed by staff and managers and

β€’ A computerized system where clerical staff duplicate the same information in a database

This article discusses the way risk managers in hospitals and healthcare organizations can reduce paperwork and more rapidly address the implementation of a point of service computerized system to document incidents. The benefits of such a system include:

β€’ Real‐time information and trending of occurrences

β€’ Reduced liability by securing reports earlier

β€’ Maintaining a higher level of confidentiality

β€’ Earlier problem resolution

β€’ Providing a valuable link between the risk, quality, and safety functions of the organization


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