Attempts to examine the concepts of trust and commitment, on two levels of retail relationships: the salesperson level as well as the store level, and test their impact on relationship quality. Based on a review of the literature, a conceptual model has been developed that links trust and commitment
An examination of the relationship between trust, commitment and relationship quality
β Scribed by Wong, Amy; Sohal, Amrik
- Book ID
- 111949320
- Publisher
- Emerald Group Publishing Limited
- Year
- 2002
- Tongue
- English
- Weight
- 363 KB
- Volume
- 30
- Category
- Article
- ISSN
- 0959-0552
No coin nor oath required. For personal study only.
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