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An evaluation of a sales training programme in a retailing environment

✍ Scribed by Peter Doyle; David Cook

Book ID
107989628
Publisher
Elsevier Science
Year
1984
Tongue
English
Weight
385 KB
Volume
16
Category
Article
ISSN
0377-2217

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## Abstract The study discussed in this article investigated the impact of a short self‐management skills training course on frontline bank employees' learning about the use of self‐management to overcome obstacles to the initiation of banking product sales, perceived self‐efficacy in initiating th