An empirical evaluation of three popular training programs to improve interpersonal skills
✍ Scribed by Kurt Kraiger; Stephen Kirkpatrick
- Publisher
- Wiley (John Wiley & Sons)
- Year
- 2010
- Tongue
- English
- Weight
- 144 KB
- Volume
- 1
- Category
- Article
- ISSN
- 2041-8418
No coin nor oath required. For personal study only.
✦ Synopsis
Abstract
As part of their talent development efforts, organizations implement training and development programs that often include some form of interpersonal or behavioral assessment. The study examined in this article compares three popular interpersonal skills training programs for measuring and understanding one's interpersonal style: Inscape's DiSC model, TRACOM Group's Social Style Model, and Consulting Psychologist Press's Myers‐Briggs Type Indicator. The facilitators found that participants in each program held positive reactions to training; participants in the Social Style training scored significantly higher than did participants in the DiSC and MBTI programs on a learning measure; and participants in the Social Style training scored significantly higher than did participants in the DiSC and MBTI programs on two measures of participants' skill at analyzing and responding to the interpersonal behaviors of others.