An empirical assessment of consumers' evaluations of web site service quality: conceptualizing and testing a formative model

✍ Scribed by O'Cass, Aron; Carlson, Jamie

• Book ID: 121294714
• Publisher: Emerald Group Publishing Limited
• Year: 2012
• Tongue: English
• Weight: 255 KB
• Volume: 26
• Category: Article
• ISSN: 0887-6045
• DOI: 10.1108/08876041211257909