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An empirical analysis of customer-oriented service activities in the Taiwanese public sector

โœ Scribed by Chen, Chi-kuang; Yu, Chang-hsi; Chang, Hsiu-chen

Book ID
121501648
Publisher
Taylor and Francis Group
Year
2005
Tongue
English
Weight
208 KB
Volume
16
Category
Article
ISSN
1478-3363

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## Abstract Public trust and confidence in the voluntary sector continues to be at the heart of the government's new policy agenda. A number of initiatives are currently under way to review how trust and confidence could be bolstered. In this study the authors review the findings of a major new stu