An audit of patient satisfaction
โ Scribed by Harrison, C J ;Roaf, E J ;Boulton, A J M ;Tomlinson, S
- Book ID
- 104514120
- Publisher
- John Wiley and Sons
- Year
- 1992
- Tongue
- English
- Weight
- 485 KB
- Volume
- 9
- Category
- Article
- ISSN
- 1357-8170
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โฆ Synopsis
Abstract
The Manchester Diabetes Centre was opened in March 1988 to replace the traditional diabetic clinic at the Manchester Royal Infirmary. In order to audit the effect of this move on the satisfaction of patients, surveys were undertaken both before and after the move. Patients questioned in the Diabetes Centre were significantly more satisfied with the organisation, waiting times, environment, clinical care, education and relationships with staff than those questioned in the traditional clinic.
๐ SIMILAR VOLUMES
Preoperative portal vein embolization (PVE) was performed in 84 patients before extensive liver resection for various diseases. By the criteria of liver volumetric determination, some patients were candidates for PVE, whereas others were not, even though the same surgical procedure, such as extended