An approach to setting up a national customer satisfaction index: the Jordan case study

✍ Scribed by Al-Nasser, Amjad D.; Al-Rawwash, Mohammad Y.; Alakhras, Anas S.

• Book ID: 126842468
• Publisher: Taylor and Francis Group
• Year: 2011
• Tongue: English
• Weight: 396 KB
• Volume: 38
• Category: Article
• ISSN: 0266-4763
• DOI: 10.1080/02664763.2010.545107