The importance of quality, access and pr
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Milena Pavlova; Wim Groot; Godefridus van Merode
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Article
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2003
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John Wiley and Sons
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English
β 125 KB
π 1 views
## Abstract One approach to the problem of low patient satisfaction in Bulgaria is to identify attributes of health care services that the consumers value most and to focus on their improvement. Based on data from a household survey, this paper examines the importance that health care consumers att