Questioning LibQUAL+: Critiquing its Ass
✍
Bill Edgar
📂
Article
📅
2007
🏛
Wiley (John Wiley & Sons)
🌐
English
⚖ 49 KB
## Abstract Advertised as a total market survey of an academic library's users, LibQUAL+ has risen to prominence in recent years as a means of assessing academic library effectiveness. In light of this, this conceptual paper raises and addresses four questions arising from its survey instrument. Do