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AMPLIFICATION IN SERVICE SUPPLY CHAINS: AN EXPLORATORY CASE STUDY FROM THE TELECOM INDUSTRY

✍ Scribed by HENK AKKERMANS; BART VOS

Book ID
118091404
Publisher
Production and Operations Management Society
Year
2009
Tongue
English
Weight
183 KB
Volume
12
Category
Article
ISSN
1059-1478

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## Abstract The human resource management (HRM) literature has paid insufficient attention to supply chain management (SCM) when exploring the architecture of human resources (HR). Drawing on an SCM perspective, this study develops our understanding of (1) the intra‐firm HR supply chain, and (2) ho