American productivity & quality center, the benchmarking management guide 1993, Productivity Press, Inc., P.O. Box 13390, Portland, OR 97213-0390; 800-394-6868. 240 pages; $39.95

✍ Scribed by John J. McGonagle

• Book ID: 112049962
• Publisher: John Wiley and Sons
• Year: 1994
• Weight: 206 KB
• Volume: 5
• Category: Article
• ISSN: 1058-0247
• DOI: 10.1002/cir.3880050119