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After sales service quality: Views between industrial customers and service managers

✍ Scribed by Hans Kasper; Jos Lemmink

Book ID: 107765774
Publisher: Elsevier Science
Year: 1989
Tongue: English
Weight: 633 KB
Volume: 18
Category: Article
ISSN: 0019-8501
DOI: 10.1016/0019-8501(89)90036-9

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