Advancing ERM participation through staff patient safety initiatives

✍ Scribed by Debra Scott; Wayne Marchant

• Book ID: 102349629
• Publisher: Wiley (John Wiley & Sons)
• Year: 2005
• Tongue: English
• Weight: 143 KB
• Volume: 25
• Category: Article
• ISSN: 1074-4797
• DOI: 10.1002/jhrm.5600250404

✦ Synopsis

ealing with patient safety issues in today's society is a formidable task at best, but before these issues can be tackled, organizations must know what the real issues are and develop new strategies in order to survive.

Risk identification was our first step in accomplishing this goal. Memorial Health's challenge, as with most organizations, was to increase awareness of the importance of occurrence reporting and to help staff understand what to report. And, through re-education, we have tripled our rate of reported events in less than three years.

While attempting to meet the first goal -risk identificationwas not an easy feat, it was (and still is) a worthy endeavor. The Risk Management Department awarded certificates to departments that significantly increased their event reporting, as well as to departments that significantly improved the quality of their reporting.