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[ACM Press the ACM SIGUCCS 40th annual conference - Memphis, Tennessee, USA (2012.10.15-2012.10.19)] Proceedings of the ACM SIGUCCS 40th annual conference on Special interest group on university and college computing services - SIGUCCS '12 - Evaluating IT service quality using SERVQUAL

✍ Scribed by El-Bayoumi, Janice G.

Book ID: 121243352
Publisher: ACM Press
Year: 2012
Weight: 502 KB
Category: Article
ISBN: 1450314945
DOI: 10.1145/2382456.2382461

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