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[ACM Press CHI '05 extended abstracts - Portland, OR, USA (2005.04.02-2005.04.07)] CHI '05 extended abstracts on Human factors in computing systems - CHI '05 - Work coordination, workflow, and workarounds in a medical context

✍ Scribed by Kobayashi, Marina; Fussell, Susan R.; Xiao, Yan; Seagull, F. Jacob

Book ID
121412396
Publisher
ACM Press
Year
2005
Weight
241 KB
Category
Article
ISBN-13
9781595930026

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[ACM Press CHI '05 extended abstracts -
[ACM Press CHI '05 extended abstracts - Portland, OR, USA (2005.04.02-2005.04.07)] CHI '05 extended abstracts on Human factors in computing systems - CHI '05 - Work coordination, workflow, and workarounds in a medical context
✍ Kobayashi, Marina; Fussell, Susan R.; Xiao, Yan; Seagull, F. Jacob πŸ“‚ Article πŸ“… 2005 πŸ› ACM Press βš– 241 KB

In this paper we report an ethnographic study of workarounds-informal temporary practices for handling exceptions to normal workflow-in a hospital environment. Workarounds are a common technique for dealing with the inherent uncertainty of dynamic work environments. Workarounds can help coordinate w