✦ LIBER ✦

Achieving Service Quality Through Gap Analysis and a Basic Statistical Approach

✍ Scribed by Headley, Dean E.; Choi, Bob

Book ID: 120652685
Publisher: Emerald Group Publishing Limited
Year: 1992
Tongue: English
Weight: 627 KB
Volume: 6
Category: Article
ISSN: 0887-6045
DOI: 10.1108/08876049210035683

No coin nor oath required. For personal study only.

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