Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Div
Achieving Organizational Excellence
โ Scribed by Flevy Lasrado
- Publisher
- Springer International Publishing
- Year
- 2018
- Tongue
- English
- Leaves
- 198
- Series
- Management for Professionals
- Edition
- 1st ed.
- Category
- Library
No coin nor oath required. For personal study only.
โฆ Synopsis
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other.
The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
โฆ Table of Contents
Front Matter ....Pages i-x
Introduction to Business Excellence (Flevy Lasrado)....Pages 1-25
Organizations Achieve Excellence Through Quality Awards (Flevy Lasrado)....Pages 27-36
Legacy of Excellence: The Case of the United Arab Emirates (UAE) (Flevy Lasrado)....Pages 37-56
Excellence in Action (Flevy Lasrado)....Pages 57-85
Understanding Sustainable Organizational Results (Flevy Lasrado)....Pages 87-101
Self-Assessments: Conducting an Excellence Maturity Assessment for an Organisation (Flevy Lasrado)....Pages 103-120
Awards and Assessments (Flevy Lasrado)....Pages 121-141
Assessment for an External Award (Flevy Lasrado)....Pages 143-159
Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence (Flevy Lasrado)....Pages 161-172
Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations (Flevy Lasrado)....Pages 173-193
โฆ Subjects
Business and Management; Organization; Business Strategy/Leadership; Cross-Cultural Management; Emerging Markets/Globalization
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