✦ LIBER ✦

ABC for service firms: What's your real product?

✍ Scribed by Frank Collins; Paul Munter

Publisher: John Wiley and Sons
Year: 2001
Tongue: English
Weight: 41 KB
Volume: 12
Category: Article
ISSN: 1044-8136
DOI: 10.1002/jcaf.2

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

Activity‐based costing (ABC) is the rage these days. But to use ABC, you must know precisely what your firm's “product” is. That's not easy in service industries—where firms give customers a variety of services. So how do you identify service industry products? The authors give some answers. © 2001 John Wiley & Sons, Inc.

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