A team approach to goal attainment: Villanova University
β Scribed by John M. Kelley; James F. Trainer
- Publisher
- John Wiley and Sons
- Year
- 2004
- Weight
- 45 KB
- Volume
- 2004
- Category
- Article
- ISSN
- 0271-0579
- DOI
- 10.1002/ir.123
No coin nor oath required. For personal study only.
β¦ Synopsis
Abstract
Over the past decade, crossβfunctional quality improvement teams have been formed not only to reengineer work processes but also to enhance community and create incentives and recognition; they have moved the university from planning to action.
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