𝔖 Bobbio Scriptorium
✦   LIBER   ✦

A study of the relationship between quality management practices and performance in small businesses

✍ Scribed by Anderson, Mary; Sohal, Amrik S.


Book ID
125460710
Publisher
Emerald Group Publishing Limited
Year
1999
Tongue
English
Weight
163 KB
Volume
16
Category
Article
ISSN
0265-671X

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The relationship between total quality m
✍ Hale Kaynak πŸ“‚ Article πŸ“… 2003 πŸ› Elsevier Science 🌐 English βš– 297 KB

## Abstract Recent research on total quality management (TQM) has examined the relationships between the practices of quality management and various levels of organizational performance. These studies have produced mixed results, probably because of the nature of the research designs used such as m