A reference model for team-enabled workflow management systems

✍ Scribed by W.M.P. van der Aalst; A. Kumar

• Publisher: Elsevier Science
• Year: 2001
• Tongue: English
• Weight: 639 KB
• Volume: 38
• Category: Article
• ISSN: 0169-023X
• DOI: 10.1016/s0169-023x(01)00034-9

✦ Synopsis

Today's work¯ow systems assume that each work item is executed by a single worker. From the viewpoint of the system, a worker with the proper quali®cations selects a work item, executes the associated work, and reports the result. There is usually no support for teams, i.e., groups of people collaborating by jointly executing work items (e.g., the program committee of a conference, the management team of a company, a working group, and the board of directors). In this paper, we propose the addition of a team concept to today's work¯ow management systems. Clearly, this involves a marriage of work¯ow and groupware technology. To shed light on the introduction of teams, we extend the traditional organizational meta model with teams and propose a team-enabled work¯ow reference model. For this reference model and to express constraints with respect to the distribution of work to teams, we use object constraint language (OCL).