✍ Scribed by Hicks, Robert; Dess, Gregory G.
No coin nor oath required. For personal study only.
family) than is intelligence quotient (IQ). Such evidence has led to this saying: "IQ gets you hired, but EQ [emotional quotient] gets you promoted." This is not to say that IQ and technical skills are irrelevant-of course they matter. But they may be viewed as threshold capabilities-that is, they are necessary for attaining high-level managerial positions. EI, however, is essential for leadership success. Without EI skills, according to Goleman, a manager can have excellent training, an incisive and analytical mind, and many good ideas, yet will still not be a great leader.
EI has five components: selfawareness, self-regulation, motivation, empathy, and social skill. The first three components are selfmanagement skills, whereas the last two involve one's ability to manage relationships with others.
Self-awareness. Consistent with the Delphic oracle's advice to "know thyself," self-awareness involves having a deep understanding of one's own emotions, strengths, weaknesses, and drives.
Self-regulation. Akin to an ongoing conversation, self-regulation frees
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