๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

A preliminary scale to measure connected and separate knowing: The Knowing Styles Inventory

โœ Scribed by Kim H. Knight; Morton H. Elfenbein; Julie A. Messina

Book ID
112559517
Publisher
Springer US
Year
1995
Tongue
English
Weight
900 KB
Volume
33
Category
Article
ISSN
0360-0025

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## Abstract This article explores the notion that the evaluation process for services may include some variables not typically associated with the evaluation of physical goods. Evidence exists that enhanced perceptions of control may contribute to the pleasantness of service experiences. Although t