A pragmatic guide to competency : tools, frameworks and assessment

✍ Scribed by Jon Holt, Simon A. Perry

• Publisher: BCS, the Chartered Institute for IT
• Year: 2011
• Tongue: English
• Leaves: 193
• Category: Library

✦ Synopsis

Competency is the ability of an individual to perform their working activities. Many organisations are able to demonstrate capability (i.e. that adequate processes are in place) but struggle to demonstrate that they have the appropriate competent staff to carry out these processes. Therefore, there should be a strong link between capability and competence. Indeed, competency may be thought of as an enabler of capability. This book takes a pragmatic approach to assessing competency against various frameworks either individually or in a mix-and-match fashion and introduces one such assessment process, the Universal Competency Assessment Model (UCAM). Essential reading for IT managers and directors, team leaders, consultants and managers in technical businesses

✦ Table of Contents

Content: 1 Introduction 2 Competency frameworks 3 Requirements for competency assessment 4 The universal competency assessment model (UCAM) processes 5 Case studies APPENDICES Appendix A: A seven views summary of the UCAM processes Appendix B: Summary of notation References Index