✦ LIBER ✦

A population of learners: A new way to measure organizational learning

✍ Scribed by Mustafa Uzumeri; David Nembhard

Publisher: Elsevier Science
Year: 1998
Tongue: English
Weight: 608 KB
Volume: 16
Category: Article
ISSN: 0272-6963
DOI: 10.1016/s0272-6963(97)00017-x

No coin nor oath required. For personal study only.

✦ Synopsis

In this paper we describe an approach that enables managers to systematically describe patterns of skill learning in large populations of front-line workers. The method fits individualized learning curves to the work performance histories of every member of a population. The resulting set of 'best-fit' parameter estimates represents a parsimonious summary of the many learning behaviors that are taking place. A case study demonstrated the descriptive power of the model using electronically collected data on 3874 episodes of individual learning in a large US manufacturing firm.

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